Loyalty Club rules

Loyalty Club rules
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Members of the Krasnaya Polyana Gaming Area Loyalty Club receive rewards for bets placed (realized). The rewards come in the form of loyalty points and traveller points. Membership in the loyalty programme is free, but it is regulated by the following rules (standards):

Membership: Loyalty programme members must be over 18 years of age.

Registration: To join, Guests must present their passport and fill out a registration form. Membership is limited to one membership per person. Members can have up to three cards linked to the same account.

Earning points: Only the cardholder has the right to earn and then redeem loyalty and traveller points. No other person can earn points for your card and you cannot redeem points earned by another person.

Expiration: Earned points must be redeemed within 6 (six) months. After this period, earned points expire.

Points adjustment: DOMAIN Co Ltd may make the necessary adjustments in the event of a system malfunction or failure, or a mistake by an employee or a representative. Adjustments may also be made in the event of fraud or if the cardholder makes does not use the gaming equipment properly or fails to comply with the terms of the programme.

Lost cards: DOMAIN CO LTD is not liable to the cardholder for loss, theft, harm or damage to the card. Should such circumstances arise, we recommend that you go to loyalty club desk or contact a loyalty club professional immediately at 8 800 444 0 777. Cards are re-issued free of charge.

Membership card: The membership card is the property of DOMAIN CO LTD. If the cardholder fails to comply with the rules of the loyalty programme and the Casino standards, the Administration of DOMAIN CO LTD reserves the right to reject the application of any loyalty programme member and also can cancel or annul points in the cardholder’s account without prior notification. The membership card is used as the guest’s ID, to play at the gaming tables and slot machines, and to earn loyalty and traveller points. For that purpose, the cards must be presented to the dealer or inserted in the slot machine before the start of a game. The more you play, the more points you earn and the quicker they accumulate (every rouble spent gaming is converted into points).

Amending/abolishing the programme: The Administration of DOMAIN CO LTD reserves the right to amend or abolish the programme without prior notification.

Agreeing to the rules: By using the card, you agree to the rules of DOMAIN CO LTD’s loyalty programme.

Loyalty points are internal, non-cash funds of the loyalty programme. Loyalty programme members earn points for their turnover in a game (for each bet they place). Points can be redeemed for products and/or services in all the gaming establishments of the gaming area. Loyalty programme members earn points while gaming, which can then be used at their discretion to pay for services in restaurants and hotels or play at gaming tables or slot machines using loyalty points.

Loyalty points can be redeemed for products and/or services at the casino at a 1:1 rate (1 loyalty point = RUB 1):

  • to pay for food and drinks in restaurants and bars in the gaming area;
  • to pay for transfers;
  • to pay for hotel accommodation;
  • to pay for plane and train tickets;
  • to pay for additional tickets to super games in gaming establishments;
  • to pay for games on slot machines using loyalty points.

Traveller points are internal, non-cash funds of the loyalty programme. Loyalty programme members earn traveller points for their turnover in the game (for each bet they place). Points can be redeemed for services in all the gaming establishments of the gaming area. Loyalty programme members earn points while gaming, which can then be used at their discretion to pay for services:

  • to pay for hotel accommodation;
  • to pay for transfers;
  • to reimburse the cost of plane and train tickets.

A transparent system of earning points and moving to the next tier:

1 point = turnover

  • Slot: RUB 1000;
  • AR (American roulette): RUB 2000;
  • Poker: RUB 3400;
  • Black Jack/Baccarat: RUB 5000.
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ALWAYS AVAILABLE AT CASINO SOCHI

ALWAYS AVAILABLE AT CASINO SOCHI